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AsiaSGD checkout supported natively

Singapore

Singapore is a high-trust inbound market: employers and agencies bring in talent on Employment Passes and S Passes, with Dependant and Student Passes alongside. VisaCRM runs your agency on its own branded platform with SGD checkout, secure document handling and status tracking.

In short

Singapore is a high-trust inbound market: employers and licensed agencies bring foreign professionals in on Employment Passes and S Passes, plus Dependant and Student Passes for families and learners. VisaCRM gives a Singapore agency an owned, branded platform with SGD checkout, per-visa-type intake, secure document management, and automatic status tracking.

Key visa types hereWorkDependentStudent
  • Inbound and corporate: Employment Pass, S Pass, Dependant Pass and Student Pass cases.
  • MOM-regulated; EA licensing and the COMPASS framework demand accuracy — verify current rules.
  • SGD is supported natively in VisaCRM's multi-currency ledger; PayNow and cards are standard locally.
  • A high-trust market values secure document handling, clear status tracking and a professional client portal.
The market

Singapore's visa-agency work is overwhelmingly inbound and corporate: attracting foreign talent under a tightly managed system run by the Ministry of Manpower (MOM). Employment Pass and S Pass applications sit within the COMPASS points framework, with revised qualifying salaries phased in from 2025. Employment agencies require an EA licence, and the market rewards accuracy, compliance and a professional, English-language client experience.

Running a visa agency in Singapore

The challenge

MOM rules — qualifying salaries, COMPASS scoring, EA licensing — change and demand precise, compliant handling.

With VisaCRM

Per-visa-type intake captures exactly what each pass requires, and document management keeps records complete and current; always verify the latest MOM criteria.

The challenge

Corporate clients and relocating professionals expect a polished, transparent experience, not email back-and-forth.

With VisaCRM

A branded applicant portal plus automatic status tracking gives HR contacts and applicants a clear, self-serve view of where each case stands.

The challenge

Employees relocate with spouses and children, so cases span multiple linked passes.

With VisaCRM

Multi-applicant and family case handling links a primary Employment Pass with Dependant and Student Passes so the whole family moves as one managed case.

01A high-trust, inbound talent market

Singapore's market is about bringing people in. Employers and agencies handle Employment Passes and S Passes for professionals, with Dependant Passes for families and Student Passes for learners. Work passes sit under the Ministry of Manpower's COMPASS points framework, and qualifying salaries were revised upward in phases from 2025 (reported minimums around S$5,600 for new Employment Pass applicants, higher in financial services — verify current figures).

VisaCRM maps to these with work permit management for employment cases, family visa management for Dependant Passes, and student visa management for Student Passes.

02Compliance, security and professionalism

Employment agencies in Singapore operate under an EA licence and are expected to handle personal data carefully. VisaCRM's document management uses signed URLs and deadline tracking, and you own the platform and its data on your own domain rather than a shared marketplace. For clients who ask about data handling, see where visa applicant data is stored.

This is also a market that expects a polished experience — the corporate relocation use case shows how HR-facing case management fits.

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03SGD checkout and status transparency

Fees are quoted in Singapore dollars, and clients expect familiar rails — cards and PayNow are standard. VisaCRM supports SGD natively in its multi-currency ledger, with built-in checkout on Stripe and PayPal (and Barclays ePDQ and Ryft) and local methods available on a bespoke engagement. Automatic status tracking and a branded applicant portal give corporate clients the transparency they expect — see how to track visa application status automatically.

Frequently asked questions

What's the best visa CRM for agencies in Singapore?

For a Singapore agency, the best fit is a platform that handles Employment, Dependant and Student Passes precisely, with secure document management, automatic status tracking and a professional client portal. VisaCRM provides this as a branded platform you own, matching the accuracy and trust this corporate, MOM-regulated market expects.

Does VisaCRM support SGD payments?

Yes. The Singapore dollar is supported natively in VisaCRM's multi-currency ledger, so pricing and receipts are in SGD. Built-in checkout runs on Stripe and PayPal with Barclays ePDQ and Ryft available, and local methods such as PayNow can be added through gateway integration on a bespoke engagement.

Can VisaCRM handle Employment Pass and Dependant Pass together?

Yes. Multi-applicant and family case handling links a primary Employment Pass with Dependant and Student Passes, so a relocating employee and their family are managed as one connected case rather than separate, disconnected applications.

How does VisaCRM handle applicant data and security?

Document management uses signed upload links and deadline tracking, and the platform runs on your own domain, so you control the client relationship and data rather than sharing a marketplace. For specifics, see the answers on where applicant data is stored and secure document handling, and confirm requirements against current MOM rules.

Ready to streamline your visa business?

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